1) Understand The Call Goal
Before you even pick up the phone, you need to have a clear idea of your intention and goal for the call. Do you have a direction that you want your prospect to head in after speaking to you? If you do not have a vision for your call, you are unlikely to achieve the end result that you want.
2) Don't Give It All Away Too Fast
This task is simple. You have to be a little insight in this step. You do not want to just spew all of your information out on a potential prospect. You need to gauge their level of interest and then go from there. Someone might tell you that they want you to send them information, when in reality, they are just trying to get rid of you.
3) Bad Phone Manners
Good phone etiquette seems simple enough to achieve. However, when you are in a stressful situation, you might not even realize what you are doing. Do not chew gum, snack, or attempt to multi-task while you are making a call. Your prospect will be distracted by your poor manners and they may get the wrong impression of you.
4) Not Listening To Your Prospect
If you are struggling to get a read on your prospect, just listen to them. It is easy to monopolize a conversation without even knowing that you are doing it. To get the best insight into your prospect, listen to them. If you don't, you are unlikely to be successful.
5) Avoid Making Your Fears Theirs
Just because your client is busy at the moment does not mean that they do not ever want to talk to you. Do not read negativity into somewhere that it is not. Just because you are afraid that they don't want to talk to you, doesn't mean that they don't.
6) Not Asking Enough Questions
To find out what you need to know about your prospects, it is critical that you ask enough questions so that you can qualify them. Everyone loves to talk about their own life experiences, their family, and other things that interest them. By asking the right questions, you will build rapport and show interest in what is important to them.
7) Not Being Prepared
You would be foolish to enter into an important presentation with little to no preparation. The phone is absolutely no different. Take some time to think over what you have to say. It might also be helpful to role play with a friend or loved one. Find out what areas you need to work on and smooth out the rough spots.
8) Ask For It
You want to push your client to action. Ask them to do their due diligence and research what you're telling them. By asking them to do something for you, you will be creating an opportunity for a callback to make sure that they have followed through with their end of the deal. - 15485
Before you even pick up the phone, you need to have a clear idea of your intention and goal for the call. Do you have a direction that you want your prospect to head in after speaking to you? If you do not have a vision for your call, you are unlikely to achieve the end result that you want.
2) Don't Give It All Away Too Fast
This task is simple. You have to be a little insight in this step. You do not want to just spew all of your information out on a potential prospect. You need to gauge their level of interest and then go from there. Someone might tell you that they want you to send them information, when in reality, they are just trying to get rid of you.
3) Bad Phone Manners
Good phone etiquette seems simple enough to achieve. However, when you are in a stressful situation, you might not even realize what you are doing. Do not chew gum, snack, or attempt to multi-task while you are making a call. Your prospect will be distracted by your poor manners and they may get the wrong impression of you.
4) Not Listening To Your Prospect
If you are struggling to get a read on your prospect, just listen to them. It is easy to monopolize a conversation without even knowing that you are doing it. To get the best insight into your prospect, listen to them. If you don't, you are unlikely to be successful.
5) Avoid Making Your Fears Theirs
Just because your client is busy at the moment does not mean that they do not ever want to talk to you. Do not read negativity into somewhere that it is not. Just because you are afraid that they don't want to talk to you, doesn't mean that they don't.
6) Not Asking Enough Questions
To find out what you need to know about your prospects, it is critical that you ask enough questions so that you can qualify them. Everyone loves to talk about their own life experiences, their family, and other things that interest them. By asking the right questions, you will build rapport and show interest in what is important to them.
7) Not Being Prepared
You would be foolish to enter into an important presentation with little to no preparation. The phone is absolutely no different. Take some time to think over what you have to say. It might also be helpful to role play with a friend or loved one. Find out what areas you need to work on and smooth out the rough spots.
8) Ask For It
You want to push your client to action. Ask them to do their due diligence and research what you're telling them. By asking them to do something for you, you will be creating an opportunity for a callback to make sure that they have followed through with their end of the deal. - 15485
About the Author:
Are you tired of making endless cold calls with no results? If so, check out Brian McCoy's Xocai Healthy Chocolate automated marketing system to find out how to put a system to work for you! Author: Brian McCoy is a 6 figure earner and a top earner in the home business industry. Brian devotes the time, energy, and effort into his team and works with them to ensure their success.
