Thursday, October 30, 2008

The Black Belt As Mobilizer: The Key To Six Sigma Effectiveness

By Craig Calvin

The effectiveness of improvement project is dependent upon the effective leadership of the project managers, who will most likely be the Black Belts. This is because Black Belts are not just technically sound with good knowledge of Six Sigma tools and techniques, but they are also good at mobilizing the teams towards achievement of the expected improvements. Black Belts have to be active in mobilizing the team and stakeholders as well. But before being able to do that, they have to mobilize themselves.

Every Black Belt may not be good at mobilizing stakeholders and teams. Luckily, they can learn this skill, by first learning to mobilize oneself. The best way to understand everything is to be able to get into the team members' heads to see their viewpoints. Once they can do these things, they can mobilize others.

IN order for the Black Belt to mobilize his team members, is it important to step into their shoes. One of the first things a team member will want to know is what is in this for them? The best answer to this question would be to ask back, what they are expecting? Then the Black Belt can plan the meeting around all of these answers.

Stakeholders are also in need of mobilization, as they will be affected by changes as well. The stakeholders are comprised of higher up management, peers and clients. It is imperative to relay project status to them. Keeping them up to date will assist you in getting them to accept projects.

The project leader or the Black Belts can mobilize others very well, if they are able to mobilize themselves first and understand the needs of others. By constant review and analysis of the members, the Black Belts can ensure that everyone is geared up towards the success of the project. - 15485

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