Saturday, November 1, 2008

Internet Marketing and Delegation

By Pavel Becker

Delegation has always been a problem for a lot of entrepreneurs. In a many cases there isn't even a question about it: it's my business and therefore I must be as involved as I possibly can! It feels normal - I'm my own boss and because of it I don't have anybody to help me, I'm only as successful as how hard I work.

Let's take a look at the first problem. You're right to feel that your business is your baby. You brought it into being and you alone are responsible for it. To a certain degree, you do know what is best for your baby.

Having been through a number of businesses myself, I've come to realize that we often have difficulty telling the difference between the business concept itself and the dirty little things that are involved in actual production or manufacturing process.

We feel that we have to know every aspect of our business, inside and out, and that nobody else could ever understand it as well as we do. We feel that everything has to have our personal stamp of approval or the business will fail!

Nothing could be further from the truth!

A lot of the time, it's this attitude and idea that drive most small businesses right into the ground.

To find out why, we have to take a step back and ask, "Why did we start the business in the first place?" Are we in it to provide a service to our customers or generate income for ourselves?

The money, right? It's okay, be a little selfish. If you're a business owner, you've worked hard enough to deserve it!

So when we consider a new opportunity we have to calculate ahead of time: are we going to make money on it or we just know how to bake bread and clean floors and we assume that if we own the entire business it will automatically make money for us.

Ultimately, your task as an entrepreneur is to invest available recourses at a rate of return that exceeds your cost.

Sounds simple but it's not really. Think you know what exactly it cost to make each individual widget or loaf of bread? Are you sure?

Everything has a price and those prices just keep rising. If you don't learn that, you'll never survive! There are no free rides.

You know exactly where I'm going with this! That's right! Your own time!

The inability or unwillingness to stick a concrete price on the time they spend running their business can cut the legs out from under any entrepreneur before they even get started. They seem to forget that if somebody was paying them to do all of the things that they do, they'd be making a pretty good chunk of change. For some reason, everyone thinks that if they do something themselves, the labor is somehow free. Nobody thinks ahead that far but the issue would never even come up if owners budgeted for every aspect of their business before-hand.

Haven't you met business-owners who never has time available or money available because "You know, we run our own business, things are tough?"

Things are not supposed to be tough unless you make them this way!

The key is having an accurate budget. Allowing time and funding for an accountant? How about a cleaning service? You've at least got a receptionist, right? How about a loading-unloading crew? What, you thought it wouldn't cost you anything if you did it yourself?

Everything has a price! That means your time too!

As an average small business owner you want to make average small business money, right? It should be high six- low seven- figures per year, on average $1,000,000.00 per year (according to John Assaroff), or $420.00 per hour!

So, every time you do anything for your business other than making a decision, you should ask yourself: "Can I buy it for less then $420.00 per hour?" and if you can - you should!

Another problem is - what if you can't? Then you have to be honest with yourself - your business idea does not have enough upside to support itself and you should immediately abandon it! And by "immediately" I mean IMMEDIATELY!

The thing that made us choose to the life of a business owner was the ability to be free from all of the restrictions of being somebody else's employee. We wanted to earn more, travel farther, work fewer hours, spend more time with our families, and be financially stable.

If we aren't getting those things, why put up with the hassle?

Robert Kiyosaki explains the difference between a business and a job this way: if you can leave it for a year and find it still running and even grown when you come back - it's a business, if it dies the next day you leave - it's a job!

So when we are talking about home based business we should be open to the idea of delegating most of the activities to outsourcers: article and press-release writing and submission, link building, social media communications, message boards and forums postings, content development and distribution, etc.

It feels a little funny at first, at least until you realize that you're not actually losing control of anything. In fact, you're just beginning to actually control things rather than letting them control you!

Do what you are the best at - business development and strategizing - and let somebody else handle all the technical details.

Back when I was flipping houses (buying cheap real estate and fixing it up while trying to sell it at a profit) I felt I had to do everything on my own. I just knew that if I trusted somebody else to do something it would get messed up and I would have to do twice as much work to fix it. I thought that nobody could hang drywall like I could, that nobody could install toilets the unique way I do it!

It would take me forever to finish one property and after having spent so much time and effort on it you get really frustrated when a prospective buyer refuses to see how special that house is. All they see is one more three bedroom house among the other three bedroom houses on the market!

And at some point I partnered up with a group of people who had been flipping houses for quite a while as well and, seeing how attached I get to the house we were renovating, they shared with me their approach: they would actually make an effort not to be at the property during the renovation process, they actually hired a project manager to supervise the process and to avoid the need for them to be at the property. They were subbing out everything, focusing only on acquisition and selling aspects of the business. This approach allowed them to avoid falling in love with each property and to become the biggest company on the market within literally a few months!

I have another great example for you.

Back home, in Russia, we have this belief that has been around for decades: you have to grow your own potatoes, because if you do it yourself - it's free. I'm not joking!

I remember how every year we all had to participate in this weird activity: no matter how wealthy you are, no matter who you are, everybody was getting really involved in planting and growing potatoes. We would plant it manually and harvest it in the fall by manually digging it out of the ground! It was a lot of work!

I kept asking my parents why don't we just buy potatoes at the store (they were obviously very inexpensive) and they would keep telling me that if we grow them ourselves they are free!

I hadn't been to college yet, but I was already feeling that it wasn't the way to go, that this one-sided self-sufficiency was wrong, but I couldn't figure out why everybody was still doing it.

One year, after I had started college, I told my family I could handle the harvest by myself. "Really?" they asked, clearly upset by the potential of being excluded from this ritual. "Sure," I said.

Then I went to the place in town where bums were sitting all the time waiting for work and for barely any money I hired them to take care of this potatoes situation and it was done by the end of the day.

I didn't tell my family what happened because they would consider it almost sacrilegious!

Plus, they were so proud of me!

And, eventually, in college, I learned that I was right, when I read in the book the words that I remember by heart: "A world of individual self-sufficiency would be a world with extremely low living standards. Trade allows people to specialize in activities they can do well and to buy from others goods and services they can not easily produce. Specialization and trade go hand in hand because there is no motivation to achieve gains from specialization without being able to trade goods and services produced for goods and services desired. That's why economists use the term "gains from trade" to embrace the results of both."

I had been right and there was the proof!

It sounds like poetry to me!

One more time: you don't have to do everything in your business and you don't have to be good at everything in your business!

As John Assaroff told me: "Hire people who play at what you have to work."

The faster you learn how to delegate, the faster you will be able to develop your business to the point where you can finally move to Costa Rica, learn how to surf and get to spend day after day on the beach with your family relaxing and drinking those fruity drinks with little umbrellas!

You are a business owner! That's what you do: you own your business!

Let somebody else handle the technical aspects and that's when you will experience the freedom you started your business for in the first place! - 15485

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